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Return Policy

To access our Returns Portal, please click here.

  • Larroudé will gladly accept merchandise for return in its original condition and packaging within 30 days of the shipment date for orders within the Continental U.S. Orders shipped outside of the Continental U.S. are final sale.
  • Returned merchandise must be unused, unworn, and in its original packaging with all tags or stickers attached and intact.
  • Larroudé reserves the right to refuse any return or exchange if it does not meet the above criteria. If a return is refused, the item will be sent back to you. 
  • We can only complete an even exchange for the same style in a different size. An exchange is subject to product availability and we will do our best to satisfy your request. If the requested item is not available for exchange, we will process a refund to your original method of payment.
  • SALE: returns/exchanges for items bought on sale are eligible for STORE CREDIT only.
  • Customized Merchandise: all customized items are FINAL SALE.
  • Keychains are not eligible for returns and are final sale.
  • Colléct by Larroudé: all brands available at Colléct follow the same return policy above, except for Ariel Gordon, Bala Bangles, Barrière, Dr. Lara Devgan Skincare, Garland Collection, GIGI BURRIS, Literie Candles, Lizzie Fortunato, Petite Plume, Retrouvai | Modern Heirlooms, Stephanie Gottlieb, U Beauty and WELLinsulated® which are all FINAL SALE.